Reading Room

The HR Scorecard

Human Resources is often viewed as a necessary evil by organisations, a function that they need to have, but one which perhaps doesn’t always show its value and cannot, or will not, have its contribution measured.

The HR Scorecard aims to address this issue by making clear what HR should be contributing, and how it can be measured.  The book is laid out in easily digestible chunks, and it walks the reader through the challenges ahead.  There’s worksheets and checklists to help anyone who wants to embark upon developing their own HR Scorecard, with plenty of figures to help make sure it stays objective.  Helpful matrices allow the HR function to check its alignment with the organisation and its objectives.

The book doesn’t shy away from the reality that much of what HR contributes is, by its very nature, intangible, but functions like marketing have long been used to monetising the value of intangibles such as brands and reputation, and it's time that HR faced up to the certainty that their contribution needs to be measured, evaluated and improved if the function is to be taken seriously.

If you want to know what to measure, how to do it, and how to demonstrate the real impact of an effective, agenda setting HR function start by reading this book.  If you have the appetite to do it, you’ll make a real difference.

Claudine McClean
T: +44 (0) 1789 734333
E: claudinem@predaptive.com